Professional and structured coaching sessions enable employees to provide customers with motivated, competent and honest advice.
Participants learn how to give professional feedback and work out individual development strategies with their employees.
Duration
- 1 day
Participants
- Managers
Contents
- Professional understanding of roles in coaching
- Structured coaching sessions using the RAFAEL method
- Qualified analysis of sales and negotiation talks
- Development of individual development strategies
- Ensuring commitment in coaching