To make it easier for new employees to join the company and familiarise them with their new working environment, we run the "Welcome to CLINTON" training course. During this introductory training programme, employees get to know the company, the fashion brands, our sales philosophy and the processes in the store.
Duration
- optionally 3 - 5 - 10 days
Participants
- New store employees
Contents
- The CLINTON company
History + structure + corporate culture + CLINTON European headquarters - Goods
Fashion brands CAMP DAVID + SOCCX + HARLEM SOUL - Branch organisation
SEAK + division of labour + team set-up - Cash desk
Cashier transactions + Navision - Sale
Emotional selling + Customer typology + Conversational skills + Outfit selling + MORE VALUE CLUB + Dealing with complaints + Deception - Inventories
Accepting goods + processing returns + stocktaking - Merchandise
- Warehouse
Standardisation + order